- Will Cultural Fit Land a Job Over Skill Set?
President & CEO, Camille Nicita authors HR Daily Advisor article on hiring and retaining top-performing employees
- Why Being Truly Customer-Centric Will be Essential in 2020 and Beyond
President & CEO, Camille Nicita authors MarTech Advisor article on fostering customer centricity inside your organization
- The Reciprocal Nature of ROI: webinar
Sarah Tarraf & David Robbins present “The Reciprocal Nature of ROI: Maximizing Value for the Customer”
- Tracking the Customer Experience: Creating Your Analytics Scorecard
Claire Gilbert & John Joba, Relationship Managers, Customer Experience
- The New Normal—The Changing Relationship Between People and Their Brands
Ivan Bojanic, Senior Integration Architect & Nancy Walter, Integration Architect
- CX ROI Success: webinar
Sarah Tarraf presents ‘CX ROI: Getting Return on Investment and Involvement'
- Change Management: Breaking Bad (Habits that is)
Greg Heist, Chief Innovation Officer
- Behaviors and (Re)-Shaping a Customer-Centric Culture
Sarah Tarraf, Director, Customer Experience
- Employee Experience Communities: video
Empower your employees to be part of the Customer Experience movement.
- Convergence of the Retail Kind: The Human Touch
Sarah Tarraf, Director, Customer Experience
- Beliefs and Behaviors: Will the Real Barrier to Customer Centricity Please Stand Up?
Camille Nicita, President & CEO
- Who Owns the Customer Experience? It’s Not Who You Think
Sarah Tarraf, Director, Customer Experience & Analytics
- Customer-Centric Growth: a workshop
Sarah Tarraf on one client's approach to higher margins
- Operationalizing Customer Centricity: a workshop
Camille Nicita points to barriers to customer centricity at a CMO Summit
- The “Continental Divide”: Why Organizations Must Focus on What Unites Us Rather Than What Divides
Agnieszka (Angel) Muxlow, Community Strategist
- Are You Leveraging the Three C’s to Build Decision Intelligence?
Camille Nicita, President & CEO
- Outside-In: Evolving the Consumer-Centric Organization
Camille Nicita, President & CEO
- From the “Here and Now” to the “Long Now”: Embedding a Long View into Decision Making
Greg Heist, Chief Innovation Officer
We've rebranded to
Come say hello at www.wearehuman8.com
Thinking
We believe in intellectual curiosity. And continuing to expand our ideas. Welcome to our thinking. Brought to you by the minds of Gongos.
