- How to Keep Innovation Human-Centered in an Increasingly Virtual Reality
On the surface, the notion of pivoting from in-person to virtual experiences could mean compromising a deeper understanding of customer needs. But in actuality, it can open the door to valuable insights.
- The Tailwinds of Human-Centered Design in 2020 and Beyond
The shifting sands of competition and the elusive quest for brand “stickiness” is only amplifying the critical need for Human-Centered Design (HCD) as a core growth strategy.