Thinking
- Employees Called Upon to Co-Captain Working Styles in a Post-Pandemic World
With an increased appetite for workplace flexibility, many believe there may never be a time when 100% of an employee base is back in the office. But what does this mean for employee experience and trust?
- From In-Store to Dotcom: The War of Retail Pharmacy
With healthcare’s growing influence and the corner drug store being a critical touchpoint, consumers find themselves with a few select choices. Standing at the forefront of those are CVS and Walgreens.
- Panel Discussion: Communities for Customer-Centric Organizations
Delivering on customer centricity means gaining much more than feedback to concepts, but to understanding customer values, as well as behavioral shifts that impact business decisions from product development to marketing strategy.
- Is a Market Segmentation Right for Your Needs?
Market segmentations can be a powerful tool when appropriately deployed, but how do you know if it is the right solution for your organization?
