• ONLINE - October 13, 2022NA Customer Centricity Awards 2022: Discovery Session
• ONLINE - October 12, 2022NA Customer Centricity Awards 2022: Keynote Presentation
• ATLANTA, GA - August 10, 2022MMR Future of Insights Summit 2022
• ONLINE - August 23, 2022IA Webinar: Confronting the Past to Improve Customer Experience on Ancestry.com
• ONLINE - June 22, 2022Arcet Global Webinar: Practical Habits for Fostering a More Customer-Centric Culture: An HBR Analytics Study
• ATLANTA, GA - June 2, 2022Insights Association X Event 2022
• ONLINE - April 27, 2022InSites Consulting Webinar: Are You OK Zoomers? Manifesting a Better Reality for Gen Z
• ONLINE - April 14, 2022IA Webinar: Igloo’s not just chillin’. Winning in a competitive market using HCD