• LOS ANGELES, CA - December 10, 2019Converge 2019
• EAST LANSING, MI - October 30, 2019Fall 2019 CXM Best Practices Symposium
• ORLANDO, FL - October 22, 20192019 Corporate Researchers Conference
• HARVARD CLUB, NEW YORK, NY - September 26, 20192019 Market Insight Forum
• SAN DIEGO, CA - September 25, 201921st Sawtooth Software Conference
• DETROIT, MI - September 12, 2019Insights Association: 2019 Great Lakes Chapter Conference
• ROYAL OAK, MI - September 11, 2019CXofM Happy Hour Panel Discussion
• ONLINE - July 23, 2019Webinar: Customer Experience Update on Calculating the ROI of CX