• ONLINE - April 18, 2019Webinar: Customer Experience Update on CX ROI
• CENTRAL MICHIGAN UNIVERSITY - March 29, 2019CMU Data Analytics Conference
• NOVI, MI - March 14, 2019ASE 2019 Annual HR Conference
• ATLANTA, GA - February 5, 2019Chief Customer Officer USA 2019
• SOUTH BEACH, FL - January 21, 20192019 CEO Summit
• ONLINE - December 13, 2018Webinar: CustomerThink on CX Success
• LOS ANGELES, CA - December 4, 2018Converge 2018
• TROY, MI - November 15, 2018Executive MBA Series