CX ROI Success: webinar
02.24.19
CustomerThink invited three industry leaders to discuss the state of customer experience across organizations—and provide relevant tactics for companies mature in their CX programs, and those in the early stages of their journey. Sarah Tarraf presents ‘CX ROI: Getting Return on Investment and Involvement.’
In this collective webcast, learn about:
- New research stating the differentiators of the top 25% “winning” CX companies
- Empowering your employees to help co-create initiatives
- How to optimize digital channels for engagement
- Building a culture, not a program