- Is Mind-Reading Technology The Future of Consumer Understanding?
Chief Innovation Officer, Greg Heist authors MarTech Today article on the implications of mind-reading technology
- Sorry Robots: Humans Crave Humans in Online Interactions
Chief Innovation Officer, Greg Heist authors MarTech Advisor article on the value of humanizing the customer
- Reimagining the Retailer Partnership in the Experience Economy
Sarah Tarraf & Lisa McFarland co-author Candy & Snack Today article on navigating today's experience-based economy
- Is the Experience Frontier the New Innovation Frontier?
Sam Herzing, Senior Delivery Manager & Greg Heist, Chief Innovation Officer
- Welcome to the Age of Essential Sustainability: Where Less is More
Ivan Bojanic, Senior Integration Architect & Nancy Walter, Integration Architect
- Convergence of the Retail Kind: The Human Touch
Sarah Tarraf, Director, Customer Experience
- Design Thinking Isn’t B.S. (But the Way We Think About It Is)
Greg Heist, Chief Innovation Officer
- Design Thinking and the Customer-Centric Organization
Greg Heist, Chief Innovation Officer
- The Power of Purposeful Partnerships: Applying the Strategic Value Assessment Model for Innovation
Greg Heist, Chief Innovation Officer
- Customization is the New Black: The Age of the Passive Consumer is Decidedly Over
Ivan Bojanic, Senior Integration Architect & Susan Scarlet, Vice President, Strategic Branding
- The Improbable Rebirth of Vinyl…What Product Innovators & Marketers Can Learn From It
Ivan Bojanic, Senior Integration Architect
- Trend Analytics: A Data-Driven Path to Foresight
Greg Heist, Chief Innovation Officer & Sarah Tarraf, Director, Analytics
- Three Reasons Why Trends are Failing the Modern Organization
Greg Heist, Chief Innovation Officer
- Want Foresight from Insight? Part II: Interview with Greg Heist
Innovation Excellence interviews Greg Heist, Chief Innovation Officer
- Looking Back to See the Future: How Old Information Helps Discover What Lies Ahead
Ivan Bojanic, Senior Integration Architect
- How Your Organization Can Survive—and Thrive—in the Era of Black Swans
Greg Heist, Chief Innovation Officer
- The Girl with Kaleidoscope Eyes: CEO ponders year-end transformation
Camille Nicita, President & CEO
- From the “Here and Now” to the “Long Now”: Embedding a Long View into Decision Making
Greg Heist, Chief Innovation Officer