• DETROIT, MI - September 12, 2019Insights Association: 2019 Great Lakes Chapter Conference
• ROYAL OAK, MI - September 11, 2019CXofM Happy Hour Panel Discussion
• ONLINE - July 23, 2019Webinar: Customer Experience Update on Calculating the ROI of CX
• ONLINE - July 10, 2019Webinar: 2019 Sweet Insights Unwrapped
• SAN FRANCISCO, CA - June 19, 2019Insight Wave Summer 2019 Summit
• CHICAGO, IL - May 21, 20192019 Sweets & Snacks Expo
• EAST LANSING, MI - April 24, 2019MSU Spring 2019 CXofM Best Practices Symposium
• ONLINE - April 18, 2019Webinar: Customer Experience Update on CX ROI