• ONLINE - September 14, 2021The X Event – 2021
• ONLINE - June 15, 2021From Approach to Application: Leveraging Human-Centered Design
• ONLINE - June 22, 2021FC Connect 2021
• ONLINE - March 19, 2021ARCET Global Webinar: Achieving Customer-Centered Growth Through the New Value Exchange
• ONLINE - March 16, 2021Insights Association Webinar: Communities and the Art of Choice
• ONLINE - December 1, 2020Converge 2020
• ONLINE - October 29, 2020CX of M Summit
• ONLINE - October 28, 2020Front End of Innovation (FEI)