Conference Presentation: The Power of the Pivot: Bringing Empathy & Ideas into the Virtual World


Like so many other adjustments forced upon us this year, shifting from a physical to virtual approach has uncovered unexpected possibilities that would have gone unrealized otherwise. At the 2020 Front End of Innovation (FEI)  conference, Patricia Salamone and Lisa McFarland explore best practices anchored in engagements and how you can successfully pivot your human-centered design strategy into the virtual world.