- How to Keep Innovation Human-Centered in an Increasingly Virtual Reality
On the surface, the notion of pivoting from in-person to virtual experiences could mean compromising a deeper understanding of customer needs. But in actuality, it can open the door to valuable insights.
- Finding Just the Right Touch in a Touchless World
With technological advancements and the need to innovate and progress while providing safety, we’re heading toward living a touchless life. One thing is for sure – we must be in tune with customers to ensure their experiences are as emotionally in touch as they are functionally touchless.
- Information Hygiene: How Not to Contribute to a Culture of Clutter
A well-thought-out approach to information hygiene today can play an important role in shaping perceptions and establishing loyalty that lasts beyond our current crisis.
- Good, Better & Best: Three Ways to Calculate the ROI of CX Initiatives
John Joba, Analytics Translator
- Welcome to the Age of Essential Sustainability: Where Less is More
Ivan Bojanic, Senior Integration Architect & Nancy Walter, Integration Architect
- The Four V’s of Big Data: Which Wins in the Sea of Information?
Claire Gilbert, Senior Statistical Analyst
- Analog Lessons in Art & Information: How Organizational Data Can Begin With a Sketch
Beth Pidcock, Creative Strategist & Hallie Dunklin, Creative Strategist
- The “Continental Divide”: Why Organizations Must Focus on What Unites Us Rather Than What Divides
Agnieszka (Angel) Muxlow, Community Strategist
- Through the Looking Glass of Consumer Journey: A Marketer’s Dream or Strategist’s Gold Mine?
Crystle Uyeda, Director, Business Development
- Transforming Static Data into Living Wisdom: How Corporations Can Learn from our Earliest Scientists
Elizabeth VanStee, Communication Designer
- Breaking the Ask/Answer Cycle: Part II – Meeting Consumers Where They Are
Katherine Ephlin, Chief Operating Officer
- Breaking the Ask/Answer Cycle: Part I – Moving Beyond the RFP
Katherine Ephlin, Chief Operating Officer
- The Improbable Rebirth of Vinyl…What Product Innovators & Marketers Can Learn From It
Ivan Bojanic, Senior Integration Architect
- Data Scientists – Converting Big Business to Open Source
Sarah Tarraf, Director, Analytics
- Becoming Open Minded About Open Source
Troy Burmeister & Claire Gilbert, Data Analysts
- Reversing the Great Empathy Recession: Moving from Empathy to Action
Ivan Bojanic, Senior Integration Architect
- Five Simple Ways to Tell 79 Million Stories – A Curator’s Perspective
Ivan Bojanic, Senior Integration Architect
- Why Mid-Market Companies are Sitting Pretty When it Comes to Big Data
Jason Solack, Vice President, Data Analytics
