Setting the tone for the corporate-consumer relationship.
Challenging clients to see beyond stereotypical views of consumers.
Decoding complex data, making it easily digestible for all.
Grounding clients in what their customers truly value.
Overseeing every step of the journey to piece together meaning.
Engaging hundreds of consumers daily on Consumer Village.
Interpreting consumers through a global worldview.
Designing environments to bring consumers to the executive table.
Leveraging history and social research to study people.
Partnering with clients to guide the possibilities of what's next.
Internalizing clients' missions to propel their business forward.
Navigating complex innovation and change initiatives.