Interpreting consumers through a global worldview.
Challenging clients to see beyond stereotypical views of consumers.
Engaging hundreds of consumers daily on Consumer Village.
Designing environments to bring consumers to the executive table.
Grounding clients in what their customers truly value.
Decoding complex data, making it easily digestible for all.
Partnering with clients to guide the possibilities of what's next.
Leveraging history and social research to study people.
Setting the tone for the corporate-consumer relationship.
Overseeing every step of the journey to piece together meaning.
Internalizing clients' missions to propel their business forward.
Navigating complex innovation and change initiatives.