Partnering with clients to guide the possibilities of what's next.
Designing environments to bring consumers to the executive table.
Challenging clients to see beyond stereotypical views of consumers.
Internalizing clients' missions to propel their business forward.
Interpreting consumers through a global worldview.
Grounding clients in what their customers truly value.
Decoding complex data, making it easily digestible for all.
Setting the tone for the corporate-consumer relationship.
Navigating complex innovation and change initiatives.
Overseeing every step of the journey to piece together meaning.
Engaging hundreds of consumers daily on Consumer Village.
Fusing left and right brain thinking to make sense of messy data.
Enabling consumers to express themselves naturally.
Leveraging history and social research to study people.