Navigating complex innovation and change initiatives.
Partnering with clients to guide the possibilities of what's next.
Challenging clients to see beyond stereotypical views of consumers.
Decoding complex data, making it easily digestible for all.
Interpreting consumers through a global worldview.
Grounding clients in what their customers truly value.
Engaging hundreds of consumers daily on Consumer Village.
Fusing left and right brain thinking to make sense of messy data.
Designing environments to bring consumers to the executive table.
Internalizing clients' missions to propel their business forward.
Setting the tone for the corporate-consumer relationship.
Overseeing every step of the journey to piece together meaning.
Leveraging history and social research to study people.
Enabling consumers to express themselves naturally.