Talent Is One of Your Company’s Best Defenses: What You Need to Know

Gongos partnered with Forbes.com contributor Christopher Skroupa to co-curate this feature on the role talent plays in company resilience; and the notion of adopting a more “outside in” approach. See how Camille Nicita and thoughts leaders from GM, MSU and eBay weigh in.

Companies today find themselves in a VUCA environment. This dynamic new norm will require B-to-C organizations to rethink their talent as it relates to go-to-market and CRM strategies. To gain competitive advantage, this new agile organization will adopt an “outside in” approach in their people development and management practices, as well as organizational structures. Centered on consumer needs, this new mindset will truly differentiate the 21st Century organization.