Gongos Named Official Sponsor of North American Customer Centricity Awards

Gongos CEO Camille Nicita to Judge World Series Awards

ROYAL OAK, MI – December 20, 2020 – Gongos, Inc., a consultative agency focused on driving customer centricity for Fortune 500 companies, announces its official sponsorship of the 2nd annual North American Customer Centricity Awards, as hosted and produced by Arcet Global. As part of its partnership, Gongos and Arcet Global will introduce the first-ever award founded on how organizations optimize and operationalize universal outcomes value by customers, or “customer performance indicators.”

Camille Nicita, president & CEO of Gongos, will also join customer experience executives from around the world to judge entrants associated with the Customer Centricity World Series Awards and Conference, taking place online on May 18th and 19th.

“Our partnership with Arcet Global will not only allow us to support their mission to honor organizations that instill a customer-centric mindset,” said Nicita. “But it will allow us to find and celebrate companies who share our own mission to reorient the relationship between consumer and corporations to be mutually beneficial.”

The North American Customer Centricity Awards are part of one of the largest virtual customer experience knowledge sharing events in North America. It incorporates two days of celebration and business best practice stories, 130 real-world case studies and networking opportunities on October 27th and 28th. For more information on the awards and event, visit https://customercentricityawards.com/.

The Customer Centricity World Series is the ultimate competition to crown the most customer-centric organizations around the world. Following their Regional Awards; the European Customer Centricity Awards and the North American Customer Centricity Awards Finalists and Winners from both programs compete with entrants to be crowned The Most Customer-Centric Organization in the world.

About Gongos

Gongos, Inc. is a consultative agency that places customers at the heart of business strategy.  Partnering with insights, analytics, marketing, strategy, and customer experience groups, Gongos operationalizes customer centricity by helping companies both understand their customer needs and deliver on them better than anyone else. Gongos was named a Forbes “Small Giant” in 2020; ranks #44 among the largest market research organizations in the U.S.; and partners with Fortune 500 clients across multiple industries including Coca-Cola, Mars Wrigley, Kellogg’s, U.S. Bank, UnitedHealthcare and General Motors. For further insight into Gongos, visit gongos.com.